Privacy Policy
Effective Date: September 28, 2026
Fenrix Games ("we", "us", or "our") respects your privacy and is committed to protecting any personal data we may collect. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website fenrixgames.com or interact with our games and services.
1. Information We Collect
Information you provide: When you subscribe to our newsletter, contact us via email, or participate in playtests, we may collect your email address and any information you voluntarily share.
Automatically collected data: We may collect basic analytics data such as browser type, device type, operating system, referring URL, pages visited, and time spent on the site. This data is collected in aggregate form and does not personally identify you.
2. How We Use Your Information
- To send newsletters and game updates (only if you opt in)
- To respond to your inquiries and support requests
- To improve our website and games based on aggregated usage patterns
- To comply with legal obligations
3. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share data only with trusted service providers (e.g., email delivery, analytics) who are bound by confidentiality agreements, or when required by law.
4. Cookies & Tracking
Our website may use minimal, essential cookies for functionality. We do not use invasive tracking technologies or targeted advertising cookies. If we introduce analytics tools, they will be privacy-respecting and anonymized.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Newsletter subscribers can unsubscribe at any time, after which their email address will be deleted within 30 days.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at info@fenrixgames.com.
7. Our Games (Mobile Apps)
Except for bug and error reports (see section 8), we collect no personal data ourselves. Our games do not request or collect names, email addresses, phone numbers, location data, photos, or contacts. Apart from bug and error reports (section 8) and the anonymous gameplay statistics described below, we operate no servers that receive player data. Game progress (unlocked content, settings, scores) is stored locally on the device only. Some of our games (currently Ninja Climb and Wall Buster) use Google Analytics for Firebase to understand how the game is played — for example which levels players reach, where they stop, whether the game encounters errors, and how often ads are shown. This data is pseudonymous (tied to a random app-instance ID, not to your name or account), is used only to improve our games, and is processed by Google as our service provider under the Google privacy policy. We do not use social media SDKs. The Google Mobile Ads SDK does collect a limited set of data in order to serve ads — see below.
Anonymous gameplay statistics: Some of our games (currently Cockroach Spray, listed on Google Play as Cockroach Killer: Bug Spray, Dungeon Rebel: Deck Roguelike and Microvade: Virus Tower Defense) send anonymous gameplay events directly to our own server at fenrixgames.com instead of using a third-party analytics service — for example when a round or run starts and ends, its score, duration or outcome, which hero and dungeon were chosen, tutorial progress, and whether an ad, the in-game store or the full-game offer was opened. Each event carries a random installation ID created by the game itself, together with the app version, operating system version and game language (Cockroach Spray also sends the device model). Dungeon Rebel and Microvade keep this data for at most 13 months; in Microvade it can be switched off at any time in Settings → Anonymous Stats, which also discards anything not yet sent. The advertising ID and hardware identifiers are never sent. Your IP address is used only at the moment of receipt to look up the country and network operator, and is then discarded without being stored. This data is used only to improve our games and is never sold or shared. Uninstalling the game stops all collection.
Anonymous statistics in child-directed games: Animal World: Pet Care Games (Hayvan Dünyası) uses the same first-party approach, further limited for children. No third-party analytics SDK is included. The game sends only in-game events — for example which habitat, animal, care activity or mini-game was opened, how many stars were earned, how long the game was in use, whether the shop, the parental gate or an optional reward video was used, and whether the game hit an error — together with a random installation ID created by the game, the app and Android version, and the game's language. No advertising ID, hardware identifier, device model, name, voice, photo, location or anything a child types is ever collected. The IP address is used only at the moment of receipt to determine the country and to recognise Google's pre-launch test devices, and is then discarded. This data is used solely for the internal operation and improvement of the game, never for advertising, profiling or contacting anyone, is never sold or shared, and is deleted after at most 13 months. A parent can switch it off at any time in the game's parent area (Settings → Anonymous stats), which also discards anything not yet sent.
Advertising: Some of our games show ads through Google AdMob.
- Child-directed games (such as Animal World: Pet Care Games) are configured with tagForChildDirectedTreatment = true and maxAdContentRating = G: only general-audience, purely contextual ads are served, and interest-based or personalized ads are never shown. These games do not declare, request, or transmit the advertising identifier (AAID) — the
AD_IDpermission is not present in the app, so no advertising ID is available to the app or shared with advertisers. - Games for a general audience may serve ads for which AdMob uses device identifiers such as the advertising ID; that data is handled by Google under the Google Privacy Policy, and you can reset or delete the advertising ID at any time in your device settings.
Data the ads SDK collects in every game, including child-directed ones: even where the advertising ID is unavailable, the Google Mobile Ads SDK collects the app set ID, IP address, in-app interactions and technical diagnostic information in order to deliver and measure ads and to prevent fraud. This data is collected and processed directly by Google under the Google Privacy Policy; it never reaches our servers, is not used to build a profile of a child, and is not used to identify any child.
Where a game offers it, parents can remove ads entirely through an in-app purchase.
In-app purchases: Some of our games contain in-app purchases. All purchases are processed through Google Play Billing, are placed behind a parental gate in child-directed games, and can be restricted with Google Family Link. Payment details are never seen or stored by us — they are handled entirely by Google.
Third-party services used in our games: Google AdMob (ad delivery), Google Play Billing (purchases), Google Analytics for Firebase (usage analytics). No others. Bug and error reports go directly to our own server (section 8).
8. Bug and Error Reports
Some of our games include an optional "Report Bug" screen. Nothing is sent unless you open it, type a message and press Submit.
When you submit a bug report, we receive the text you wrote together with basic technical context: operating system, app version, screen resolution, platform (mobile or desktop), device language and a timestamp. We do not attach your name, e-mail address, advertising ID or any account identifier.
Desktop versions of some games may also send an automatic error report when the game hits an error, or on the next launch after a crash. It contains the error text, the last lines of the game's own log file and the same technical context. It never contains personal data.
Reports are sent directly to our own server (fenrixgames.com); no third-party form service is involved. Your IP address is not stored; only a short-lived hashed value is used to limit abuse. We use reports only to diagnose and fix problems and keep them for at most 180 days. Earlier versions of our games delivered bug reports through the form service FormSubmit (formsubmit.co).
If you would rather not send technical context, simply do not use the in-game form and e-mail us instead at info@fenrixgames.com.
9. Children's Privacy
Some of our games — including Animal World: Pet Care Games (Hayvan Dünyası) — are designed for young children, and we treat children's privacy and safety as a top priority. Our practices are aligned with COPPA (Children's Online Privacy Protection Act), the GDPR provisions on children (GDPR-K), Google Play's Families policy, and Turkey's KVKK.
- We do not knowingly collect personal data from children of any age.
- Children are never asked to register, sign in, or provide any personal information.
- Child-directed games contain no social features, chat, user-generated content, or external links outside a parental gate.
- Ads in child-directed games are non-personalized, G-rated, and served under child-directed treatment.
- Child-directed games use no third-party analytics SDK; only the anonymous first-party statistics described in section 7 are collected, and parents can switch them off.
Our website (fenrixgames.com) is intended for a general audience, and features such as the newsletter and contact form are meant for adults. If you believe a child has provided us with personal information, contact us and we will delete it promptly.
10. Parental Rights (COPPA / GDPR-K)
Parents and legal guardians may at any time:
- Request deletion of any data associated with their child — game progress is stored only on the device, so uninstalling the app removes it completely; for the anonymous statistics of child-directed games, send us the "Statistics ID" shown in the game's parent area and we will delete every record for that installation;
- Ask us what data, if any, is held about their child, and object to its further collection or use;
- Control or block in-app purchases through Google Family Link and Google Play settings;
- Remove ads via in-app purchase in games where that option is offered.
To exercise these rights or to ask a question about a child's privacy, contact info@fenrixgames.com. We respond to verified parental requests within 30 days.
11. Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact
If you have questions about this Privacy Policy, contact us at:
info@fenrixgames.com